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Our Service Delivery Model(SDM)

Our Services Delivery Model (SDM) is the engine that allows us to provide reliable, scalable, timely and cost-effective services and solutions. In this unique model, project responsibilities are distributed between an onsite project team and an offshore development team. Operational excellence is achieved through a highly collaborative work environment, robust internal processes and people management systems, secure infrastructure management, continuous training and development, and sharing of gained best practices.

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This time-tested and proven model has helped us achieve a higher client satisfaction rating for meeting quality, time and cost expectations. We also customize this model to include dedicated offshore, dedicated onsite, and blended models (onsite and offshore) to meet the specific requirements of clients.

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Benefits as follows

  • Reduce costs and increase implementation of strategic initiatives

  • Generate higher productivity, flexibility, agility, and effectiveness

  • Minimize risks

  • Access large pool of quality resources

  • Allow uninterrupted, 24x7 support

  • Focus on strategic growth rather than just project specific deliveries. 

  • Choose a sourcing strategy that is best suited to the client's most important business requirements, such as cost optimization, faster time-to-market, cultural alignment, proximity of location, or risk mitigation.

  • Assure the highest quality of service regardless of the mix of services and technologies.

  • Lower the Total Cost of Ownership (TCO) by managing different service streams such as consulting and Engineering services through a unified delivery framework.

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